关于做好新型冠状病毒感染的肺炎疫情防控工作的通知

各相关外国航空公司：

　　为全力做好新型冠状病毒感染的肺炎疫情防控工作，根据防控工作总体部署，请你公司密切关注疫情发展情况及中方各有关部门关于疫情防控工作的建议措施，加强研判并在必要时对你公司经营的抵离武汉的航班计划进行削减，同时做好旅客安置和消费者权益保护工作。你公司因疫情防控工作调减的航班将不计入执行率、正常率、投诉率等各类考核。请港澳台地区航空公司参照办理。

　　中国民用航空局

　　2020年1月23日

原文：http://www.caac.gov.cn/XXGK/XXGK/TZTG/202001/t20200123_200567.html?from=groupmessage

(Translation for Reference)

Notice on the Prevention and Control of Pneumonia Caused by the Novel Coronavirus

January 23, 2020

To relevant foreign airlines it may concern:

For the purpose of curbing the spread of the pneumonia caused by the novel coronavirus and in accordance with the overall deployment of the disease prevention and control, please pay close attention to the development of the coronavirus as well as the recommended prevention and control measures given by relevant Chinese authorities, follow closely the situation and cut down the scheduled flights to and from Wuhan operated by your airlines when necessary. At the same time, passenger settlement and consumer rights protection should also be guaranteed. Flights cut-down out of the considerations to curb the spread of the coronavirus will not be counted against various marking mechanisms, such as flight execution rate, regularity rate, and consumer complaint rate. This notice shall also apply to Hong Kong, Macao and Taiwan airlines.

Civil Aviation Administration of China